Communication Hub (The Inbox)How the Communication Hub works: the Messages screen, conversation categories and statuses, the guest information panel and the quick actions.Notifications for incoming mes…This guide explains how to enable notifications for incoming messages and install the web app on your mobile device.The Communication Hub & Bookin…Which email addresses and links to approve in the Booking.com extranet so LIKE MAGIC messages reach Booking.com guests.Messaging PricingWhatsApp usage charges consist of Meta’s conversation-based fee and are based on the recipient’s country. A full list of all fees can be found here.Automated Guest NotificationsThe default flow of automated guest messages, from the booking confirmation to the check-out follow-up, and which of them you can have adjusted.Guest Notification Filter Conf…How to stop guest notifications from reaching a specific email address or phone number, for every Property in an Account.Guest Notification SettingsControl which automated notifications your guests receive, when they are sent, over which channel and under which sender identity.Messaging ChannelsHow the operator sets up the channels behind the Communication Hub (WhatsApp, SMS and email) so two-way guest conversations reach the Messages screen.AI ConnectWhat AI Connect is (plugging your chosen AI agent into the Communication Hub so it answers guest messages from WhatsApp, SMS and Booking.com) and how a partner integrates with it.META Business SupportHow Meta categorizes WhatsApp templates, which wording triggers Marketing or Authentication, and how to appeal a recategorization or rejection.