Booking ManagementEnsuring that all guests are correctly recorded and can start their guest journey.Housekeeping ViewHow to configure the Housekeeping View. Choose the board version and set the defaults for automatically created cleaning tasks.Spot Group BookingsHow to identify which reservations belong together within a group booking, for arrival management, guest relations and housekeeping tasks.Reservation AlertsReservation alerts are messages for hotel staff that display as notifications when a reservation is accessed at specific points in its lifecycle. They…Understanding Reservation Cond…Reservation Conditions are automatic status flags that LIKE MAGIC places on a reservation whenever something needs your attention, for example an…Download the Registration FormThe registration form (Meldeschein) produces a legally compliant, country-specific guest registration document as a PDF directly from a reservation.Front-Desk Daily OperationsHow the daily front-desk cockpit (Overview, Arrivals, Departures and In Hotel) supports the reception workflow across the day.Identity CheckHow front-desk staff work the identity-check queue in the Operations Platform, where the submitted ID data comes from, and who can use it.Reservation Detail DrawerReference for the reservation detail drawer and its tabs, what each tab does, and why a tab can be locked, hidden or read-only depending on your pricing, your property setup, your role and your PMS.Billing and FolioHow to read and work with a reservation's folio, open balance and invoicing from the Operations Platform, and how it relates to the guest's self-service billing.Billing Address ManagementHow billing addresses are managed in LIKE MAGIC. The Edit Billing Settings action on the folio for staff, and how guests set their own billing address or company.Food & BeverageHow an administrator enables the F&B Orders and Restaurant tabs on a reservation, what each shows front-desk staff, and how they connect to an external F&B/POS system.Breakfast ManagementHow front-desk and breakfast staff run the breakfast service board (see who is entitled to breakfast today and check guests off at service) and how an administrator configures that view.Reservation ActionsEvery entry in the reservation Action Menu (⋮): what each action does, when it appears, and why an action you expect is locked or missing.The Tasks BoardThe shared Tasks board: the view it opens on, the three quick filters and their counts, the filter modal, sorting, and shareable filter links.Fixing a Mistake on a ReservationChecked in the wrong guest, set a reservation to No-Show too early, or confirmed an identity check by mistake: what you can undo yourself, and what you cannot.The Eight Task TypesEvery task carries a type that says where it came from. Only one of the eight is created by hand. The other seven arrive on their own, F&B and shop orders included.Reservation NotificationsThe Notifications tab in the reservation detail drawer: every message sent to this guest, when it went out, whether it arrived, and how to resend it.Task Management (Mobile View)Working with tasks on a phone: the mobile task list, swipe-to-act quick actions, the task detail view, and filtering on a small screen.