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Prismic (Navigation Items)

How to organize the navigation items in the Guest Portal.

1. Navigation Items​

This article explains how to manage the navigation items in the Digital Guest Portal.

When referring to navigation items, we mean the following elements:

My Stay page with the navigation item tiles

2. Default (Automatic)​

If you do not create a Configuration document, the built-in LIKE MAGIC tiles are displayed automatically. A tile only appears when your property has the matching feature or content, so the set differs per property. The screenshot above shows:

  • View room keys
  • View invoice
  • Add travel buddies
  • Book services
  • Extend stay

3. Configuration (Manual)​

Create the Configuration Document​

Using the Prismic document type Configuration, the navigation items can be managed manually. To do so, create a new Configuration document in Prismic by clicking the purple button on the right labeled "Create new". You will then be prompted to select the document type you wish to create.

Prismic main page with the purple Create new button

Document type selection with Configuration

Fill in the Configuration Document​

Page Main:

  • Start by entering the PMS Property ID into the field labeled Property ID, located under the section "Page data". You will find this ID in your PMS (Property Management System).
  • Optionally, add a location-specific tag (e.g., "DEMO").

Main page of the Configuration document with the Property ID field under Page data

Page My Stay:

On this page, you will define the icons, titles, and the linked landing pages for each tile.

info

The order of the items in the Prismic document determines the display order.

a) Custom Tiles​

If you would like to add your own content, use the Link Types "FAQ" and "EXTERNAL", as shown in the following example:

My Stay page of the Configuration document with the Link Types FAQ and EXTERNAL

b) LIKE MAGIC Tiles​

If you want to continue displaying built-in LIKE MAGIC functions, you must also define them explicitly in the document. If you do not want to override the icon or title, you may leave those fields empty.

Configuration document with the built-in LIKE MAGIC link types entered

Here’s an example of a Digital Guest Portal screen in desktop mode with the added tiles "FAQ" and "Table Reservation", along with the activated feature "Honesty Shop" and its associated tile "Shop".

Digital Guest Portal in desktop mode with the FAQ, Table Reservation and Shop tiles

c) Hide tiles​

You also have the option to exclude specific Navigation Item tiles.

Example: If your hotel does not support digital room keys, you may not need the "Room Key" tile and its associated landing page.

How to: Simply make sure that the Link Type "KEYS" is not included in the Configuration document.

d) Show a tile only to certain guest segments​

Each navigation item carries the field Only displayed for segment.

  • Leave the field empty and the tile is shown to every guest, as before.
  • Enter one or more segment codes, separated by commas, and the tile is shown only to guests whose reservation carries one of those segments.

The codes are the ones from the segment rules of your property, see Guest Segmentation.

ℹ️ A tile limited to segments needs a reservation to match against, so it stays hidden wherever no reservation is known.

4. Conclusion​

The navigation items can either be displayed automatically using the default features or managed manually through the Prismic Configuration document.

Manual configuration gives you full control over content, order, and display, including custom links and LIKE MAGIC features.

Tiles you do not enter in the Configuration document are not displayed.

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