Skip to main content

Glutz Integration

This is a technical guide for integrating the Glutz access control system with LIKE MAGIC.

Introduction​

On this page, you will find an overview of the integration between Glutz and our services, including the access modes available for guest access. We will outline the necessary preconditions and setup requirements, including user management configuration and door access sharing. You will also learn about the configuration steps needed within the Glutz system, as well as how to set up door access for guests.

1. Door “Opening” mode​

Our integration with Glutz offers two ways of opening doors:

a) "Hold to unlock"​

Guests open doors remotely through our web application. They press and hold the Hold to unlock control for the door, and the door unlocks.

b) PIN Code Access​

Alternatively, guests can use PIN codes for door access, offering a traditional yet secure method of entry.

c) Hybrid Configuration​

A property runs one of these combinations:

  • Hold to unlock only: guests open doors through the web application only
  • Hold to unlock and PIN: guests can choose between the web application and a PIN code

The combination is set for the property by LIKE MAGIC in the property's Glutz configuration, not on a self-service page. To change it, request the change via a Support Ticket.

Both options allow creating a key card through our Operations Platform and/or our Self-Service Kiosk.

2. Preconditions & Setup​

To ensure a successful integration, the following preconditions must be met and the setup correctly configured.

API Access: Glutz API (RPC) access must be enabled and properly configured to allow LIKE MAGIC to communicate with the Glutz access control system.

3. Glutz User Management Configuration​

A crucial step for the integration is setting up the appropriate user account within Glutz User Management.

Configuration Steps​

  1. Access Glutz Login Management: Settings > Logins
  2. Create Integration User: Add a new user with the following details:
    • Email: magic@likemagic.tech
    • Permissions: Ensure the user has Systemverwalter rights
  3. Disable Two-Factor Authentication: Important: Make sure 2FA (Two-Factor Authentication) is not active for this user account
  4. Verify User Creation: Confirm that the user has been successfully created and is active

Security Note​

This account exists for API access only. 2FA has to stay disabled on it, because the integration authenticates without a second factor.

4. Share Door Access Setup​

After the user account has been configured, we need to set up the door access configuration with LIKE MAGIC.

Required Information​

Please share the following information with the LIKE MAGIC team:

a) Public Door Access​

  • Identify and share all doors that should be publicly available for guests
  • Provide door identifiers and access configurations
  • Specify any access restrictions or special requirements

b) Readers Configuration​

  • Share reader configurations for integration with:
    • Kiosk: Readers that should be connected to the Kiosks
    • Operations Platform: Readers for the staff to create key cards

5. How LIKE MAGIC Interacts with Glutz​

Our integration with Glutz follows a dynamic user and access management approach:

User Creation Process​

For each reservation, LIKE MAGIC automatically:

  1. Creates a Glutz User named Reservation - <reservation id> - Like Magic
    • Example: Reservation - RES123456 - Like Magic
  2. Generates a 6-digit code if PIN access is enabled for the property.

Dynamic Door Access Management​

LIKE MAGIC manages access permissions in real-time:

  • Access Granting: When a reservation becomes In-House, private door access permissions are automatically added to the guest user
  • Access Removal: When a reservation is checked out, access permissions are dynamically removed
  • Configuration-Based: Access permissions are applied according to the hotel's specific configuration and door setup e.g. public doors.

Real-Time Synchronization​

  • Access rights are updated immediately based on reservation status changes
  • The system ensures guests only have access during their valid stay period
  • All changes are logged and tracked for security and auditing purposes

6. Conclusion​

By following the steps outlined in this guide, you have configured your Glutz system for integration with the LIKE MAGIC platform. Guests can then open doors by holding the unlock control, with a PIN code, or with both.

Once you have:

  • Created the integration user account (magic@likemagic.tech) with 2FA disabled
  • Shared the public door access information
  • Provided reader configurations for kiosks and the Operations Platform

report these steps via a Support Ticket. LIKE MAGIC then verifies the connection and the user and access management for your property.

Was this article helpful?