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Self-Service Kiosk Setup (iOS)

The LIKE MAGIC Self-Service Kiosk allows guest information and booking processes to be accessed directly via an iPad. This guide shows you step by step how to set up kiosk mode on an iOS device and prepare the device for optimal use.

In this guide, you will find all the necessary prerequisites, detailed setup steps, and helpful instructions to configure your iPad as a LIKE MAGIC Self-Service Kiosk.

1. Setup Possibilities​

There are two ways to set up the LIKE MAGIC Self-Service Kiosk:

Option 1: Via Consultant4IT. The company Consultant4IT provides complete kiosk solutions, including hardware, setup, IT coordination, and on-site service. After the offer is accepted, Consultant4IT coordinates the required kiosk URL directly with LIKE MAGIC.

Option 2: Self-managed setup. You can use your own devices and integrate the provided kiosk URL yourself.

The purchase, operation, and configuration of the tablet in kiosk mode (see instructions below) are entirely your responsibility.

2. Preconditions​

Make sure you have the kiosk URL and the Kiosk ID. Both come from the kiosk configuration in the Operations Platform. Under Settings → Kiosks, the action menu of a kiosk offers Copy Kiosk ID and Copy Kiosk URL (see Configure the Self-Service Kiosk).

3. Setup Guide (Self-managed Setup)​

How to install Kiosk Mode on an iOS (Apple) device:

  1. Open the website
    • Use Safari
    • Open the kiosk URL. Copy it under Settings → Kiosks via Copy Kiosk URL
  2. Add to Home Screen
    • Tap the Share icon (square with an arrow pointing up)
    • Select Add to Home Screen
    • Confirm by tapping Add
  3. Open the Web App
    • Find the new app icon on the Home Screen
    • Tap it to launch the web app
  4. Open the Kiosk menu
    • Place four fingers on the screen at the same time
    • Hold for 3 seconds until the Kiosk menu appears
  5. Enter the Kiosk ID
    • Enter the Kiosk ID. Copy it under Settings → Kiosks via Copy Kiosk ID
    • Confirm the entry
  6. Enable Guided Access
    • Go to Settings → Accessibility → Guided Access
    • Enable Guided Access
    • Start it by triple-clicking the Home or Side button

4. Support​

For a self-managed setup, request help via a Support Ticket. If Consultant4IT set up your kiosk, contact Consultant4IT.

Information on Guided Access from Apple can be found here: https://support.apple.com/guide/ipad/lock-ipad-to-one-app-ipada16d1374/ipados

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