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13 docs tagged with "Check-in"

Check-in - topic.

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Automated Room Assignment

How LIKE MAGIC assigns a unit automatically at check-in when none is assigned yet, what triggers it, who picks the unit, and the clean-room option.

Configure Guest Data & Retention

Control per Property whether guests upload an identity document during check-in, and how long uploaded documents are kept before automatic deletion.

Configure Property Settings

The Property Settings page in the Operations Platform lets you view and adjust the configuration that applies to a single Property.

Configure the Check-In Flow

How the guest check-in and pre-check-in flow is put together. The wizard steps, and which of them are set per property.

ID Scan & Verification

How the ID and passport scan with MRZ reading works on the check-in Legal step, what it captures, how you switch it on per property, and how retention and identity checks are handled.

Reservation Alerts

Reservation alerts are messages for hotel staff that display as notifications when a reservation is accessed at specific points in its lifecycle. They…

Roaming Check-in ("Second Screen")

The companion "second screen" check-in experience, hand a guest a roaming device to review, confirm, and sign their own check-in away from a fixed kiosk or front-desk tablet, driven from the reservation in the Operations Platform.

Salto KS Integration

This is a technical guide for integrating the Salto KS access control system with LIKE MAGIC.

Self-Checkout

How the guest self-checkout flow works (confirm departure, declare minibar consumption, review and pay the final bill) and how you make it available per property.

Set Up and Manage Second Screen Devices

The Second Screen turns a tablet at your front desk into a guest-facing display. During check-in, guests review and confirm their own details and sign the…

Understanding Reservation Conditions

Reservation Conditions are automatic status flags that LIKE MAGIC places on a reservation whenever something needs your attention, for example an…